Shipping & Returns
We can ship to any address in the United States. Most orders ship within 2 to 3 business days. Some orders may ship from multiple warehouses and arrive separately. We reserve the right to ship using different shipping methods based on our warehouse locations as needed. Your card will not be charged until your order has been processed.
**OUR CHECKOUT HAS A DIFFICULT TIME CALCULATING SHIPPING ON LARGE ORDERS. IF YOUR SHIPPING SEEMS EXTREMELY HIGH, PLEASE EMAIL US AT: firstname.lastname@example.org FOR AN ACCURATE SHIPPING QUOTE.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Custom items are not returnable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.